Q:Do you have factory?How many machine you have?
A: Yes,we are LED furniture manufacture,we have 5 sets rotational moulding machines.
Q: Can you make new moulds?
A: of course,our company has professional members and professional teams create new products
Q: What's your warranty for your products?
A: Warranty 1 year
Q: What's the delivery time ?
A: 3days for sample ; 30 days for 40hq container.
Q: What's the payment terms ?
A: T/T : 30% deposit by T/T in advance, the balance by T/T before shipment.
L/C : 30% deposit by T/T in advance, the balance by L/C at sight.
Q: What kind of certificates you have for your furniture ?
A: CE, ROHS,FCC,EMC LVD SGS
Q: Do you make OEM ?
Q: How do you make replacement with quality problems ?
A: New replacement will be packed into your next container or send to you directly after receive video and photo about quality problems. All charges cover to us.